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Resource Description
Help Desk Information Template /core/fileparse.php/2122/urlt/SD_Help_Desk_Information_Template_Form.pdf
Before contacting the South Dakota Smarter Balanced Assessment Help Desk, review this document to confirm the information needed to answer your question in a timely manner. Note: This template has been updated for the 2017-18 school year.
Tested Headsets /core/fileparse.php/2122/urlt/SD_AIR-Tested-Head-Sets_2016-2017.pdf
The headsets listed within the document have been thoroughly tested for use in online testing on various supported devices.
Test Security Incident Log /core/fileparse.php/2122/urlt/Test-Security-Incident-Log.xlsx
This is the Test Security Incident Log.
2017-2018 Downtime Schedule /core/fileparse.php/2122/urlt/Summer_Downtime-_Announcement_Schedule.pdf
This document contains the downtime schedule to prepare for the 2017-2018 school year. AIR will be updating AIR systems including TIDE, TDS, ORS, AIR Ways, THSS and AVA.  These updates will occur on the schedule listed within the document for each system.